This research assessed the effect of retailers'
deployment of mobile technology (mobile telephony,
social media, and digital payment platforms) on
supply chain integration (SCI) in Osogbo Metropolis,
Nigeria. A quantitative method was adopted for this
study. The impact of retailer's deployment of mobile
telephony, social media, and digital payment
platforms on supply chain integration (SCI) in Osogbo
Metropolis, Nigeria, was analysed using Partial Least
Squares SEM (PLS-SEM) with the aid of the SmartPLS-3
software SEM. According to the R-squared value of
0.571, the construct variables (DPP, MT, and SM)
collectively account for 57.1 per cent of the variation
observed in the exploratory variable (SCI). Suggests a
good model fit. The study results showed that FMCG
retailers' adoption of mobile technology in the three
areas of mobile telephony, digital payment platforms,
and social media has no effect on the success of
supply chain integration and does not considerably
affect the achievement of supply chain integration.
Keywords: supply chain integration, mobile telephony,
digital payment platform, social media, fast-moving
consumer goods, retailers.