Diversity is a global phenomenon which aligns with the United Nations Sustaianble Development Agenda 2030, and is also very essential in ensureing the efficient and effective management of the workplace environment. However, diversity has not been fully embraced by most organizations in Nigeria particularly in the Federal Capital Territory. The study therefore seeks to examine the effect of workforce diversity on employee performance in the Integrated Hitech Service Provider (IHS) Tower, Abuja. The specific objectives of the study are to determine the effects of gender diversity, age diversity, ethnic diversity and educational diversity on employee performance in IHS Towers, Abuja. In line with the study objectives, four hypotheses were formulated. Data was collected using questionnaires, coded on excel sheet, and presented using statistical tools (frequency count, percentage and tables). The descriptive statistical tools were used for the analysis, correlation analysis and multiple regressions. The population for this study was 211 staff of IHS Tower, Abuja. Findings show that workforce diversity used in this study (gender, age, ethnic and educational diversity) has strong positive and significant effect on the performance of IHS Tower’s Staff in Abuja. It was therefore recommended that organizational leaders should remove glass ceilings and revise the organization's pay structure to achieve pay equality as a unique approach to encourage excellent performance particularly by female staff and other minority groups.
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